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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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michelle waddell

September 4, 2026

5  out of  5
rating by michelle waddell
"Deanna was extremely helpful during a difficult time. Thanks for all you did."
We responded:
"Our agency is here to help our insureds through difficult times. I’m so glad Deanna could do that for you!"
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Nevylon Maynor

September 4, 2026

5  out of  5
rating by Nevylon Maynor
"I have never had a problem with that was not rectified immediately.. they give me great assistance all the time… keep up the exceptional service.. thank you"
We responded:
"Nevylon, thank you for the amazing review! Our Columbia insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Thomas Marsh, your State Farm Agent "
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Jamela Hillary

September 1, 2026

5  out of  5
rating by Jamela Hillary
"Hannah and any representative from this office have exceeded my expectations. Everyone is knowledgeable and treat you like family, not another policy. I switched from Progressive. l have saved almost $200 monthly and l have a life, auto and rental insurance policy."
We responded:
"Thanks so much for the fantastic rating, Jamela! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Kayce Argoe

August 26, 2026

5  out of  5
rating by Kayce Argoe
"You simply don't find customer support like this anymore! They hit the exact sweet spot between modern convenience and genuine human connection. Every phone call is answered quickly by an actual person who is helpful, efficient, and super friendly. Refreshing, reliable, and 10/10 recommended!"
We responded:
"Kayce, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Columbia insurance team! - Your State Farm Agent, Thomas Marsh "
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Travis Scott

August 21, 2026

5  out of  5
rating by Travis Scott
"Been with State Farm for over 30 years."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Columbia to know you had such a great experience with us. "
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Rikira Murray

August 18, 2026

5  out of  5
rating by Rikira Murray
"Great customer service !!"
We responded:
"Thank you so much for the 5 stars, Rikira! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Katina Prioleau

August 14, 2026

5  out of  5
rating by Katina Prioleau
"Deanna has assisted my family for many years with our auto insurance. My husband always handed all of our insurance business. He recently passed away unexpectedly which left me to handle everything. Deanna has been great in assisting my daughters and myself with getting everything updated during this difficult time. Thanks Deanna and the Thomas Marsh team!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Arnetta Taylor

August 11, 2026

5  out of  5
rating by Arnetta Taylor
"Mr.Thomas Marsh.am Ms.Deanna an Team r Excellent at what they do. When I needed help on my car or adding on another their so good at their jobs. Wouldn't go any where else. Thank u State Farm.🙏💯"
We responded:
"Thank you so much for the 5-star rating, Arnetta! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Thomas Marsh "
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Latasha Brigman

August 11, 2026

5  out of  5
rating by Latasha Brigman
"Always answered any questions I had. Whenever I didn't answer my phone they did text to say..Hey this is State Farm😊"
We responded:
"Wow, thank you for the 5-star review, Latasha! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Bruce Dennis

August 4, 2026

5  out of  5
rating by Bruce Dennis
"Always responsive. Never had a negative experience"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Columbia to know you had such a great experience with us. "
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Sonya Dean

July 1, 2026

5  out of  5
rating by Sonya Dean
"My favorite insurance company! They are so professional, loving, and really care about there customers."
We responded:
"Thank you for the 5-star review, Sonya! Here on State Farm Agent Thomas Marsh’s Team, we are proud to serve our community and appreciate your recognition. "
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Kevin Jeffries

July 1, 2026

5  out of  5
rating by Kevin Jeffries
"Thomas Marsh and Team have been my State Farm reps for over a year. It’s been great. I know the slogan is “Like a Good Neighbor”…but I’m going to take a step beyond that. The team has been “Like a Close Cousin”. Whenever I need them, they’re there. Prompt and clear answers. I have auto, renters and whole life policies with the State Farm. I don’t see myself ever moving to another agency."
We responded:
"Kevin, thank you for your wonderful review of State Farm Agent Thomas Marsh’s Team!"
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K. Miller

June 26, 2026

5  out of  5
rating by K. Miller
"Deanna is absolutely the best agent to work with and has been a huge advocate of my family for many years. We love State Farm and we appreciate Thomas Marsh and Deanna!!!."
We responded:
"Thank you for taking the time to leave such a great review, K.. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Zoe Smothers

June 12, 2026

5  out of  5
rating by Zoe Smothers
"Hannah Simon truly is the best! She got me a super low rate. Wonderful service and great office!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Steven Cordero

May 19, 2026

5  out of  5
rating by Steven Cordero
"The best Insurance Agency you can get with State Farm, I've been with them for 5+ years and have always had exceptional customer service with great prices! Thank you to Thomas and everyone who works with him! I've even recommended people to him and they've all had the same experience. THANK YOU!"
We responded:
"Steven, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Christopher Sim

May 7, 2026

5  out of  5
rating by Christopher Sim
"This is the South Carolina State Farm Insurance agent you want! I've been dealing with Deanna in the officer for over 20 years now... and it all started when my wife and I purchased our first place to live. We had a short stint where we were corporately moved to a different State Farm agent when the one we were with retired... and now we're back with Deanna again and it has been fantastic. This office answers the phone and returns phone calls! 100% great customer service experience."
We responded:
"Thank you for the amazing review, Christopher! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Joseph Wilson

April 24, 2026

5  out of  5
rating by Joseph Wilson
"Great 👍"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Angela Jackson

April 14, 2026

5  out of  5
rating by Angela Jackson
"Great Place, prompt and polite!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Thomas Marsh’s Team. "
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Jelena Evans

April 10, 2026

5  out of  5
rating by Jelena Evans
"Love Thomas Marsh insurance company they will make sure to get the coverage that you need and great customer service."
We responded:
"Thank you for the fantastic review, Jelena! We are always here to help with your insurance needs here in Columbia . "
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Marty Long

April 10, 2026

5  out of  5
rating by Marty Long
"I'm going to call Thomas (Charlie) and I will call
Taylor... Megan.. and Hanna. (The 3 Angels)
This agency is Awesome! It gives you the lowest rates possible and the staff are so sweet and helpful.. via "Angels"
Change insurance companies immediately because State Farm Thomas Marsh is the ONE!
You won't be disappointed!"
We responded:
"Thanks so much for the fantastic rating, Marty! We are so glad you had a positive experience with us here on State Farm Agent Thomas Marsh’s Team. If there is anything we can do for you in the future, just give us a shout! "
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April Clift

March 27, 2026

5  out of  5
rating by April Clift
"Everyone I’ve talked to has been extremely helpful and nice, no matter what issue I’m having. They handled my car accident super well and kept me updated and informed every step of the way. Highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Thomas Marsh’s Team here in Columbia . "
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Shakeem Thomas

March 1, 2026

5  out of  5
rating by Shakeem Thomas
"Deanna was amazing!!! From the time I called her on an auto Quote. From the time I purchased my vehicle. She even got me a low rate on a sports car!!! DEFINITELY RECOMMEND HER FOR YOUR INSURANCE NEEDS!!!! Amazing and great person."
We responded:
"Thank you for the amazing review, Shakeem! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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lil stone

February 20, 2026

5  out of  5
rating by lil stone
"Great customer service"
We responded:
"Thank you for the 5-star review, lil! Here on State Farm Agent Thomas Marsh’s Team, we are proud to serve our community and appreciate your recognition. "
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Austin Broome

January 29, 2026

5  out of  5
rating by Austin Broome
"Best insurance company while owning a vehicle. I've been with them for 3 plus years now. Have nothing but good things to say about them. If you need insurance give them a call."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Thomas Marsh’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Gamil Gabr

January 23, 2026

5  out of  5
rating by Gamil Gabr
"We love working with Deanna. She always takes care of our family."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Thomas Marsh’s Team! We deeply appreciate your kind words here in Columbia . "